Shipping policy
SHIPPING POLICY
Last updated: August 28, 2026
Thank you for shopping with PureSpace Living. This Shipping Policy explains our order processing, shipping, delivery, and tracking procedures.
SHIPPING DESTINATIONS
We currently ship to customers within the United States.
SHIPPING COSTS
Shipping costs are displayed at checkout before you complete your purchase.
The applicable shipping charge will be calculated and shown during checkout based on the shipping option available for your order.
ORDER PROCESSING
Orders are generally processed within 0–1 business days after payment confirmation.
Orders placed on weekends or holidays may begin processing on the next available business day.
DELIVERY TIME
Estimated delivery times within the United States are generally 6–11 business days, depending on the shipping option selected at checkout and the delivery destination.
Delivery estimates include order processing and transit time.
Please note that delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, address issues, high shipping volumes, or other circumstances outside our reasonable control.
ORDER TRACKING
Once your order has shipped, tracking information will be provided when available.
Please allow up to 24–48 hours for tracking information to become active after shipment.
If your tracking information has not updated or you have questions regarding your shipment, please contact our customer support team.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing checkout.
If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
ORDER CANCELLATIONS
If you need to cancel an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible. If applicable, you may request a return after receiving your order in accordance with our Return Policy.
DELIVERY DELAYS
Occasionally, shipments may experience delays due to carrier operations, severe weather, holidays, high shipping volumes, or other circumstances outside our reasonable control.
If your order is significantly delayed, please contact us and we will assist you in checking the status of your shipment.
LOST OR MISSING PACKAGES
If tracking indicates that your package has been delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, building management, or other appropriate locations where the carrier may have left the package.
If you are still unable to locate your package, please contact us so we can assist you with the next steps.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
Please provide your order number and details about the issue. We may request photographs or other information to help us review and resolve the issue.
RETURNS
Eligible return requests may be submitted within 14 days after receiving your order.
Returns and refunds are subject to our Return Policy. Please review our Return Policy for complete eligibility requirements, return instructions, and refund information.
CUSTOMER SUPPORT
If you have questions regarding shipping, delivery, tracking, or your order, please contact us:
PureSpace Living
Website: purespace-living.com
Email: loveqqqq9@gmail.com
Phone: +1 (972) 818-2431
Business Address:
30 N Gould Street, Suite R
Sheridan, Wyoming 82801
United States